Global Service Network Covering 100+ Countries
More than 100 countries and regions are served by our local service hubs and certified partners. For any metal laser cutting machine, we provide on-site installation, remote diagnostics, and operator training in your native language. Regional spare part depots in Germany, Brazil, India, and South Africa guarantee that critical components like laser sources or cutting heads arrive within 48 hours. Our global hotline operates 24/7 with an average first-response time under 15 minutes. Unlike brands that disappear after sale, we have a dedicated international service team that conducts annual preventive maintenance. Over 3,000 overseas customers have rated our service responsiveness at 98.5% satisfaction. You are never alone in operating your metal laser cutting equipment.